Personal Data Protection Notice

Last Updated: 25 September 2026

Estinia Group ("Estinia", "we", "us" or "our") respects your privacy and is committed to protecting your personal data.

This Personal Data Protection Notice ("Notice") explains how we collect, use, disclose, process and protect your personal data in accordance with the Personal Data Protection Act 2010 (Act 709), as amended from time to time, and other applicable laws of Malaysia.

1. Definitions

For the purposes of this Notice:

"Personal Data" means information relating directly or indirectly to an individual who is identifiable from that information.

"You" or "your" refers to any individual who provides Personal Data to us or whose Personal Data is provided to us.

"We", "us" or "our" refers to Estinia Group and the relevant company within the Estinia Group that collects or processes your Personal Data.

2. Personal Data We Collect

Depending on the nature of your dealings with us, we may collect and process Personal Data including, but not limited to:

• Full name;
• NRIC or passport number;
• Contact number;
• Email address;
• Residential, correspondence or mailing address;
• Date of birth;
• Nationality;
• Employment or business information;
• Property preferences and enquiries;
• Information relating to property purchases, registrations or transactions;
• Payment or transaction-related information where necessary;
• Information provided through forms, applications, enquiries or correspondence; and
• Other information that you voluntarily provide to us.

Where applicable, we may also collect technical information arising from your use of our website, such as IP address, browser type, device information and website usage information.

3. How We Collect Your Personal Data

We may collect your Personal Data through various means, including when you:

• Register your interest in our property projects;
• Submit an enquiry or registration form through our website;
• Contact us through telephone, email, WhatsApp or other communication channels;
• Visit our offices, sales galleries, show units or project sites;
• Communicate with our employees, sales representatives, agents or business partners;
• Participate in our events, promotions, surveys or marketing activities;
• Enter into or make enquiries regarding a property transaction with us;
• Provide information to us in connection with our products, services or business activities; or
• Provide your Personal Data to us for any other lawful purpose.

4. Accuracy of Personal Data

You are responsible for ensuring that the Personal Data you provide to us is accurate, complete, not misleading and up to date.

If there are any changes to your Personal Data, please inform us so that we can update our records where appropriate.

5. Purposes of Processing Your Personal Data

We may collect, use, disclose and process your Personal Data for purposes including:

• Responding to your enquiries, requests and registrations;
• Providing information relating to our property developments, projects, products and services;
• Managing your registration of interest and property enquiries;
• Arranging appointments, viewings, meetings and property-related communications;
• Facilitating and administering property purchases, sales and other transactions;
• Communicating with you regarding your enquiries, applications, transactions or requests;
• Providing customer service and after-sales support;
• Processing payments and other transaction-related matters where applicable;
• Maintaining internal records and carrying out administrative activities;
• Conducting market research, surveys and improving our products, services and customer experience;
• Organising events, promotions and other activities;
• Sending you information regarding our property developments, promotions, events and other marketing communications, where permitted by applicable law;
• Complying with applicable laws, regulations, court orders and requirements of government or regulatory authorities;
• Protecting our rights, property and interests and preventing fraud or other unlawful activities; and
• Any other purpose directly related to the above or for which you have provided your Personal Data.

6. Disclosure of Personal Data

Where necessary for the purposes described in this Notice, we may disclose your Personal Data to relevant parties, including:

• Companies within the Estinia Group;
• Property agents, sales representatives and authorised representatives;
• Lawyers, financial institutions, consultants, auditors and other professional advisers;
• Contractors, consultants, service providers and other parties involved in our property developments or transactions;
• Information technology, website hosting, communication and other service providers;
• Government authorities, regulators, law enforcement agencies or other statutory bodies where required or permitted by law;
• Business partners and other parties where necessary to facilitate a transaction or service requested by you; and
• Any other party where disclosure is authorised or permitted by applicable law or with your consent.

7. Marketing and Promotional Communications

Subject to applicable laws, we may use your Personal Data to provide you with information regarding:

• New property launches;
• Upcoming developments;
• Project updates;
• Promotions and special offers;
• Events and activities; and
• Other property-related products and services offered by Estinia.

You may request to stop receiving direct marketing communications from us at any time by contacting us using the details provided in Section 13 of this Notice.

8. Protection of Personal Data

We take reasonable and appropriate administrative, technical and organisational measures to protect your Personal Data against unauthorised access, collection, use, disclosure, alteration, loss, misuse or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

9. Retention of Personal Data

We will retain your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, to comply with our legal and contractual obligations, resolve disputes, maintain appropriate business records or for other legitimate purposes.

When your Personal Data is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it where appropriate.

10. Transfer of Personal Data

Where necessary, your Personal Data may be disclosed to or processed by service providers or other parties located within or outside Malaysia, subject to applicable laws and requirements relating to the protection and transfer of Personal Data.

11. Cookies and Website Information

Our website may use cookies or similar technologies to improve website functionality, understand website usage and enhance your browsing experience.

Cookies may collect information such as your browser type, device information, IP address and pages visited.

You may adjust your browser settings to manage or disable cookies. However, certain website functions may not operate properly if cookies are disabled.

12. Your Rights

Subject to applicable laws and any relevant conditions or limitations, you may have rights to:

• Request access to your Personal Data held by us;
• Request correction of inaccurate, incomplete or outdated Personal Data;
• Withdraw your consent to the processing of your Personal Data where applicable;
• Request that we cease or limit the processing of your Personal Data in circumstances permitted by law; and
• Request to cease receiving direct marketing communications from us.

13. Enquiries, Requests and Complaints

If you have any enquiries regarding this Notice, wish to access or correct your Personal Data, withdraw consent where applicable, or have any concerns regarding our handling of your Personal Data, please contact us:

Estinia Sdn. Bhd.
Wisma Estinia
No. 9, Jalan Harmoni 1B/KU3
Kristal Klang Commercial Centre
41050 Klang, Selangor
Malaysia

Tel: 03-3348 7299
Mobile: 016-614 9173
Email: estiniajaya@yahoo.com

14. Changes to This Notice

We may update or amend this Notice from time to time to reflect changes in our business practices, applicable laws, regulatory requirements or the manner in which we process Personal Data.

Any updated version will be published on this website together with the relevant Last Updated date.

You are encouraged to review this Notice periodically.

15. Acknowledgement

By providing your Personal Data to us, you acknowledge that you have read and understood this Notice and that your Personal Data may be collected, used, disclosed and processed in accordance with this Notice and applicable laws.

Where consent is required under applicable law, we will obtain your consent before processing your Personal Data for the relevant purposes.